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Copywriting · Lesson 10 of 11

Writing Product Copy

A product description is the copy that describes the features and benefits of a product to a customer.

1 Learn the concept

A product description is the copy that describes the features and benefits of a product to a customer. The goal is to help the buyer imagine owning the product and feel confident buying it. This lesson explains how to describe features and benefits, answer questions and write in a way that sells.

A feature-only product description next to one that explains the benefitFEATURE VERSUS BENEFITFEATURE ONLYStainless steel water bottle, 750 ml,double-wall insulation.BENEFIT-LEDIce-cold water all day on the trail.The double-wall steel keeps drinkscold for hours and the lid will notleak in your bag.Keep claims you can back up. Specific beats exaggerated.
Features describe the product. Benefits describe what the buyer gets.

2 See it in action

  • Translate features into benefits.
  • Answer the questions a buyer would ask.
  • Use sensory, specific language.
  • Keep it honest and easy to scan.

Worked example

Feature, benefit, proof

Feature: double-wall insulation.

Benefit: drinks stay cold through a long hike.

Proof: "Tested with ice water on a summer day: still cold after eight hours."

Draft: "Ice-cold water all day. The double-wall steel keeps drinks cold on the longest hike, and in our own eight-hour summer test the ice was still there."

Check: remove any claim you cannot prove, such as "the best bottle ever made".

3 Study an example

Example scenario

Weak: "Stainless steel water bottle." Strong: "Keeps drinks cold through a full day of hiking, with a leak-proof lid that fits in any bag." The second helps buyers picture using it.

4 Apply it and download

  1. Write a description for a product.
  2. List its features and benefits.
  3. Check it with the product copy template.

Worksheet Product copy templateOpen, print or save as PDF

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