Free course playbook
Free takeaway: Welcome email sequence template
Email Marketing · 14 worksheets, one for each lesson
Print this playbook or save it as a PDF, then complete one worksheet after each lesson. Together they make a portfolio you can show to employers and clients.
- Platform comparison sheet
- Compliance checklist
- Signup wording sheet
- Incentive idea sheet
- List growth plan
- Email format planner
- Email branding checklist
- Link plan
- Welcome email sequence template
- Mobile email checklist
- Pre-send checklist
- Campaign analysis sheet
- Segment planner
- Welcome email sequence template
Worksheet · Email Marketing · Email Marketing Basics
Platform comparison sheet
From the lesson Choosing Your Platform
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1List what you need from a platform.
2Compare three options.
3Complete the comparison sheet.
Worked example to compare with: Choosing for a new shop
- Needs: send a monthly newsletter, a welcome email and a simple signup form.
- Eliminate: Platform B has strong automation but no free plan.
- Choose: Platform A, which is easy to use and free at the start.
- Plan: review again when the list passes the free limit.
- Check: try the editor for twenty minutes before you decide.
Check yourself
- I can explain "Choosing Your Platform" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Marketing Basics
Compliance checklist
From the lesson Email Laws
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Check your emails against the compliance checklist.
2Fix any gaps.
3Note the rules for your subscribers' regions.
Worked example to compare with: An email compliance review
- Check 1: the sender name and address are real. Check 2: the subject line matches the content.
- Check 3: the footer includes a postal address and an unsubscribe link that works.
- Check 4: unsubscribes are processed quickly and removed from every list.
- Result to look for: a footer you can reuse for every email.
- Note: other regions, including Canada and the European Union, can require consent before you send.
Check yourself
- I can explain "Email Laws" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Marketing Basics
Signup wording sheet
From the lesson Setting Email Permissions
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Write the wording for a signup form.
2State frequency and content.
3Check it against the compliance checklist.
Worked example to compare with: Writing signup wording
- Headline: "Get our monthly plant care tips."
- Under the form: "One email a month. We never share your address. Unsubscribe in one click."
- Checkbox: do not pre-tick it in places where consent must be active.
- Result to look for: fewer spam complaints and higher open rates.
Check yourself
- I can explain "Setting Email Permissions" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Marketing Basics
Incentive idea sheet
From the lesson Creating Incentives
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Brainstorm three incentives.
2Choose one.
3Write the headline and description.
Worked example to compare with: Designing an incentive for a trainer
- Audience: busy people starting to exercise.
- Problem: they do not know what to do each day.
- Incentive: a free one-week workout and meal planner.
- Headline: "Your first week, planned for you."
- Result to look for: signups from people who match her real customers.
Check yourself
- I can explain "Creating Incentives" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Marketing Basics
List growth plan
From the lesson Building an Email List
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1List five places to collect emails.
2Plan one test.
3Track new subscribers weekly.
Worked example to compare with: A list growth plan
- Add: a signup form on the home page and a checkout box.
- Add: a sheet at the till and a note on receipts.
- Offer: a clear incentive on each.
- Track: new subscribers by source each week.
- Result to look for: a steady rise and a clear idea of which source works best.
Check yourself
- I can explain "Building an Email List" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Content
Email format planner
From the lesson Format
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Choose a goal and a format.
2Sketch the layout.
3Compare against a second format.
Worked example to compare with: A format test
- Version A: a plain-text message from the owner. Version B: a designed email with images.
- Same audience, same offer, same day.
- Result in the example: A gets more replies, B gets more clicks.
- Decision: use plain text for relationship messages and designed emails for promotions.
- Check: test again with another offer.
Check yourself
- I can explain "Format" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Content
Email branding checklist
From the lesson Branding
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Collect brand assets.
2Create a basic template.
3Check it against the branding checklist.
Worked example to compare with: Building a template
- Header: logo on a white background.
- Body: one brand color for headings and links, and the brand font where supported.
- Button: the same shape and color as on the website.
- Footer: address, unsubscribe and social links.
- Result to look for: a template you can reuse for every email.
Check yourself
- I can explain "Branding" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Content
Link plan
From the lesson Links
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Choose the main action for an email.
2Write the link text.
3Add tracking and test it.
Worked example to compare with: Counting clicks
- Before: seven links and 1.2 percent of readers clicked.
- After: one main button and one supporting link, and 2.4 percent clicked.
- Math: the click rate doubled, so twice as many people reached the offer.
- Check: test the change on another campaign to confirm.
Check yourself
- I can explain "Links" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Content
Welcome email sequence template
From the lesson Subject Lines
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Write ten subject lines for one email.
2Choose two to test.
3Record the open rates.
Worked example to compare with: Testing two subject lines
- Send A to 10 percent of the list and B to another 10 percent.
- A: "Our spring sale starts today". B: "Save 20% on pots until Sunday".
- Result in the example: B has a higher open rate.
- Send B to the rest of the list.
- Check: do not trick people. Subject lines that mislead break trust and rules.
Check yourself
- I can explain "Subject Lines" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Email Content
Mobile email checklist
From the lesson Mobile Design
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Preview your email on a phone.
2List three problems.
3Fix them using the mobile checklist.
Worked example to compare with: Fixing an email for phones
- Problem: a two-column layout with small links is hard to use on a phone.
- Fix: one column, 16-pixel body text, one large button, and images that scale.
- Test: send a preview to your phone and tap every link with one thumb.
- Result to look for: higher click rates on mobile.
Check yourself
- I can explain "Mobile Design" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Campaign Optimization
Pre-send checklist
From the lesson Email Spam Filters
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Run the pre-send checklist on an email.
2Check your list for inactive addresses.
3Plan a list clean-up.
Worked example to compare with: Cleaning a list
- Find: subscribers who have not opened any of the last ten emails.
- Send: one "Do you still want to hear from us?" email.
- Remove: anyone who does not respond.
- Result to look for: a smaller but more engaged list, lower complaint rate and better inbox placement.
Check yourself
- I can explain "Email Spam Filters" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Campaign Optimization
Campaign analysis sheet
From the lesson Analyzing Data
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Pull the metrics from one campaign.
2Write one lesson learned.
3Plan one change for the next send.
Worked example to compare with: Diagnosing a campaign
- Report: 38% opened, 2.4% clicked, 0.6% bought.
- Question: opens are strong but clicks are weak.
- Cause: the button was far down the page.
- Fix: move the button to the top and repeat it at the bottom.
- Result to look for: a higher click rate next time.
Check yourself
- I can explain "Analyzing Data" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Campaign Optimization
Segment planner
From the lesson Email Segmentation
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Choose three ways to segment your list.
2Describe a message for each.
3Plan how to collect the data you need.
Worked example to compare with: A bookstore's segments
- Segment by genre: mystery, history and children's books.
- Send each segment recommendations in its genre.
- Result in the example: click rates are higher than for the all-list newsletter.
- Check: collect the genre preference at signup so you do not have to guess.
Check yourself
- I can explain "Email Segmentation" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Email Marketing · Campaign Optimization
Welcome email sequence template
From the lesson Automation
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Outline a three-email welcome sequence.
2Write the subject lines.
3Complete the welcome email sequence template.
Worked example to compare with: Planning a welcome sequence
- Email 1 (immediately): a warm welcome, the incentive and what subscribers will receive.
- Email 2 (day 2): a useful tip with a link to a popular page.
- Email 3 (day 7): a gentle offer and an invitation to reply.
- Measure: opens, clicks and first purchases.
- Result to look for: a first purchase rate higher than from the regular newsletter.
Check yourself
- I can explain "Automation" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes