Free course playbook

Free takeaway: Welcome email sequence template

Email Marketing · 14 worksheets, one for each lesson

NameDate

Print this playbook or save it as a PDF, then complete one worksheet after each lesson. Together they make a portfolio you can show to employers and clients.

  1. Platform comparison sheet
  2. Compliance checklist
  3. Signup wording sheet
  4. Incentive idea sheet
  5. List growth plan
  6. Email format planner
  7. Email branding checklist
  8. Link plan
  9. Welcome email sequence template
  10. Mobile email checklist
  11. Pre-send checklist
  12. Campaign analysis sheet
  13. Segment planner
  14. Welcome email sequence template
Back to the course

Worksheet · Email Marketing · Email Marketing Basics

Platform comparison sheet

From the lesson Choosing Your Platform

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1List what you need from a platform.

2Compare three options.

3Complete the comparison sheet.

Worked example to compare with: Choosing for a new shop

  • Needs: send a monthly newsletter, a welcome email and a simple signup form.
  • Eliminate: Platform B has strong automation but no free plan.
  • Choose: Platform A, which is easy to use and free at the start.
  • Plan: review again when the list passes the free limit.
  • Check: try the editor for twenty minutes before you decide.

Check yourself

  • I can explain "Choosing Your Platform" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Marketing Basics

Compliance checklist

From the lesson Email Laws

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Check your emails against the compliance checklist.

2Fix any gaps.

3Note the rules for your subscribers' regions.

Worked example to compare with: An email compliance review

  • Check 1: the sender name and address are real. Check 2: the subject line matches the content.
  • Check 3: the footer includes a postal address and an unsubscribe link that works.
  • Check 4: unsubscribes are processed quickly and removed from every list.
  • Result to look for: a footer you can reuse for every email.
  • Note: other regions, including Canada and the European Union, can require consent before you send.

Check yourself

  • I can explain "Email Laws" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Marketing Basics

Signup wording sheet

From the lesson Setting Email Permissions

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Write the wording for a signup form.

2State frequency and content.

3Check it against the compliance checklist.

Worked example to compare with: Writing signup wording

  • Headline: "Get our monthly plant care tips."
  • Under the form: "One email a month. We never share your address. Unsubscribe in one click."
  • Checkbox: do not pre-tick it in places where consent must be active.
  • Result to look for: fewer spam complaints and higher open rates.

Check yourself

  • I can explain "Setting Email Permissions" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Marketing Basics

Incentive idea sheet

From the lesson Creating Incentives

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Brainstorm three incentives.

2Choose one.

3Write the headline and description.

Worked example to compare with: Designing an incentive for a trainer

  • Audience: busy people starting to exercise.
  • Problem: they do not know what to do each day.
  • Incentive: a free one-week workout and meal planner.
  • Headline: "Your first week, planned for you."
  • Result to look for: signups from people who match her real customers.

Check yourself

  • I can explain "Creating Incentives" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Marketing Basics

List growth plan

From the lesson Building an Email List

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1List five places to collect emails.

2Plan one test.

3Track new subscribers weekly.

Worked example to compare with: A list growth plan

  • Add: a signup form on the home page and a checkout box.
  • Add: a sheet at the till and a note on receipts.
  • Offer: a clear incentive on each.
  • Track: new subscribers by source each week.
  • Result to look for: a steady rise and a clear idea of which source works best.

Check yourself

  • I can explain "Building an Email List" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Content

Email format planner

From the lesson Format

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Choose a goal and a format.

2Sketch the layout.

3Compare against a second format.

Worked example to compare with: A format test

  • Version A: a plain-text message from the owner. Version B: a designed email with images.
  • Same audience, same offer, same day.
  • Result in the example: A gets more replies, B gets more clicks.
  • Decision: use plain text for relationship messages and designed emails for promotions.
  • Check: test again with another offer.

Check yourself

  • I can explain "Format" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Content

Email branding checklist

From the lesson Branding

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Collect brand assets.

2Create a basic template.

3Check it against the branding checklist.

Worked example to compare with: Building a template

  • Header: logo on a white background.
  • Body: one brand color for headings and links, and the brand font where supported.
  • Button: the same shape and color as on the website.
  • Footer: address, unsubscribe and social links.
  • Result to look for: a template you can reuse for every email.

Check yourself

  • I can explain "Branding" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Content

Link plan

From the lesson Links

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Choose the main action for an email.

2Write the link text.

3Add tracking and test it.

Worked example to compare with: Counting clicks

  • Before: seven links and 1.2 percent of readers clicked.
  • After: one main button and one supporting link, and 2.4 percent clicked.
  • Math: the click rate doubled, so twice as many people reached the offer.
  • Check: test the change on another campaign to confirm.

Check yourself

  • I can explain "Links" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Content

Welcome email sequence template

From the lesson Subject Lines

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Write ten subject lines for one email.

2Choose two to test.

3Record the open rates.

Worked example to compare with: Testing two subject lines

  • Send A to 10 percent of the list and B to another 10 percent.
  • A: "Our spring sale starts today". B: "Save 20% on pots until Sunday".
  • Result in the example: B has a higher open rate.
  • Send B to the rest of the list.
  • Check: do not trick people. Subject lines that mislead break trust and rules.

Check yourself

  • I can explain "Subject Lines" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Email Content

Mobile email checklist

From the lesson Mobile Design

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Preview your email on a phone.

2List three problems.

3Fix them using the mobile checklist.

Worked example to compare with: Fixing an email for phones

  • Problem: a two-column layout with small links is hard to use on a phone.
  • Fix: one column, 16-pixel body text, one large button, and images that scale.
  • Test: send a preview to your phone and tap every link with one thumb.
  • Result to look for: higher click rates on mobile.

Check yourself

  • I can explain "Mobile Design" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Campaign Optimization

Pre-send checklist

From the lesson Email Spam Filters

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Run the pre-send checklist on an email.

2Check your list for inactive addresses.

3Plan a list clean-up.

Worked example to compare with: Cleaning a list

  • Find: subscribers who have not opened any of the last ten emails.
  • Send: one "Do you still want to hear from us?" email.
  • Remove: anyone who does not respond.
  • Result to look for: a smaller but more engaged list, lower complaint rate and better inbox placement.

Check yourself

  • I can explain "Email Spam Filters" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Campaign Optimization

Campaign analysis sheet

From the lesson Analyzing Data

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Pull the metrics from one campaign.

2Write one lesson learned.

3Plan one change for the next send.

Worked example to compare with: Diagnosing a campaign

  • Report: 38% opened, 2.4% clicked, 0.6% bought.
  • Question: opens are strong but clicks are weak.
  • Cause: the button was far down the page.
  • Fix: move the button to the top and repeat it at the bottom.
  • Result to look for: a higher click rate next time.

Check yourself

  • I can explain "Analyzing Data" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Campaign Optimization

Segment planner

From the lesson Email Segmentation

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Choose three ways to segment your list.

2Describe a message for each.

3Plan how to collect the data you need.

Worked example to compare with: A bookstore's segments

  • Segment by genre: mystery, history and children's books.
  • Send each segment recommendations in its genre.
  • Result in the example: click rates are higher than for the all-list newsletter.
  • Check: collect the genre preference at signup so you do not have to guess.

Check yourself

  • I can explain "Email Segmentation" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Worksheet · Email Marketing · Campaign Optimization

Welcome email sequence template

From the lesson Automation

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Outline a three-email welcome sequence.

2Write the subject lines.

3Complete the welcome email sequence template.

Worked example to compare with: Planning a welcome sequence

  • Email 1 (immediately): a warm welcome, the incentive and what subscribers will receive.
  • Email 2 (day 2): a useful tip with a link to a popular page.
  • Email 3 (day 7): a gentle offer and an invitation to reply.
  • Measure: opens, clicks and first purchases.
  • Result to look for: a first purchase rate higher than from the regular newsletter.

Check yourself

  • I can explain "Automation" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes