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Google Analytics · Lesson 7 of 11

Filters

Filters give you the ability to make sense of your data by including or excluding certain traffic.

1 Learn the concept

Filters give you the ability to make sense of your data by including or excluding certain traffic. They help you remove noise, such as your own visits, so you can track the performance of your marketing goals more accurately. This lesson explains how to use filters and segments to focus on the data that matters. Features and names change between versions, so check what is available.

Unfiltered data with internal traffic next to filtered data without itFILTERED AND UNFILTEREDUNFILTEREDIncludes staff visits and tests,inflating traffic.FILTEREDExcludes internal traffic so numbersreflect customers.Keep an unfiltered view as a backup.
Filters and segments keep your own visits from distorting the picture.

2 See it in action

  • Exclude internal traffic so your own visits do not skew results.
  • Use segments to compare groups, such as mobile and desktop.
  • Create views or comparisons for specific questions.
  • Document what each filter does.

Worked example

Excluding internal traffic

Find your office IP address.

Create a rule to exclude it.

Test: visit the site from the office and confirm it does not appear.

Result to look for: lower but more accurate numbers.

3 Study an example

Example scenario

A small business removes visits from its own office. Its conversion rate rises slightly, because staff browsing had been counted as visitors who never buy.

4 Apply it and download

  1. List traffic you want to exclude.
  2. Set up one filter.
  3. Check the effect on a report.

Worksheet Marketing KPI dashboardOpen, print or save as PDF

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