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Google Analytics · Lesson 9 of 11

Google Analytics Goals

The best way to understand the effectiveness of your marketing efforts is to track conversions, which older versions called goals.

1 Learn the concept

The best way to understand the effectiveness of your marketing efforts is to track conversions, which older versions called goals. A conversion is a valuable action, such as a purchase, a form submission or a sign-up. Tracking them shows which channels and pages produce results. This lesson explains how to set up and read conversion tracking in the current approach.

Four steps: define the action, create the conversion, test it and reviewSETTING A GOAL1DefineThe valuable action2CreateA conversion event3TestDo it yourself4ReviewCheck it each week
A goal turns visits into measurable results.

2 See it in action

  • Decide which actions matter to the business.
  • Mark those events as conversions.
  • Review which sources and pages lead to them.
  • Use the results to move budget and effort.

Worked example

Tracking a contact form

Action: submit the contact form.

Event: when the thank-you page loads.

Test: submit a form and see the event in real time.

Review: which sources bring the most form submissions.

Result to look for: a clear number to improve.

3 Study an example

Example scenario

A business tracks form submissions as conversions and finds that email visitors convert far better than social visitors. It increases its email effort.

4 Apply it and download

  1. List your top three actions.
  2. Set them up as conversions.
  3. Review the results after a week.

Worksheet Marketing KPI dashboardOpen, print or save as PDF

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