Free course playbook
Free takeaway: Proposal template
Freelancing · 10 worksheets, one for each lesson
Print this playbook or save it as a PDF, then complete one worksheet after each lesson. Together they make a portfolio you can show to employers and clients.
- Problem-solving worksheet
- Client communication templates
- Weekly time planner
- Team working agreement
- Presentation outline template
- Portfolio site page checklist
- Proposal template
- Work environment checklist
- Rate calculator
- Freelance resume template
Worksheet · Freelancing · Freelance Soft Skills
Problem-solving worksheet
From the lesson Problem Solving
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Pick a problem a business faces and write it as a clear statement.
2List three possible causes and three possible solutions.
3Choose one and justify it with the worksheet.
Worked example to compare with: From a request to the real problem
- Client request: "We need more Instagram followers."
- Questions: why do you want them? What would more followers change? What happens when someone follows you today?
- Finding: the real goal is more bookings, and most bookings come from the website.
- Options: a follower campaign (slow, uncertain), a booking-focused campaign (direct), or a website fix (fast).
- Recommendation: fix the booking path first, then run a small campaign to it. The client agrees because it addresses the real goal.
Check yourself
- I can explain "Problem Solving" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Soft Skills
Client communication templates
From the lesson Communication
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Write a project kickoff message that sets scope and timeline.
2Write a short weekly update using a template.
3Track your client conversations in your communication tracker.
Worked example to compare with: A weekly update that clients keep reading
- Subject: Weekly update, 14 March.
- Done: wrote and scheduled four posts, fixed the contact form.
- Next week: draft the April newsletter and review ad results.
- Need from you: final product photos by Wednesday.
- Why it works: it takes two minutes to read, never surprises the client and shows steady progress.
Check yourself
- I can explain "Communication" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Soft Skills
Weekly time planner
From the lesson Time Management
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Track your time for one week.
2Plan next week with deadlines first.
3Add buffers to your next estimate.
Worked example to compare with: Building a buffer into estimates
- Tracked time: logo 19 hours versus 10 quoted, newsletter 9 versus 6, website page 15 versus 8. Total actual 43 hours versus 24 estimated.
- Pattern: actual time was about 1.8 times the estimate, mostly because of revision rounds.
- New rule: multiply the first estimate by 1.5 and state that two rounds of revisions are included.
- Result to look for: fewer unpaid hours and fewer rushed deliveries.
- Check: re-track for another month to confirm the new estimates are closer.
Check yourself
- I can explain "Time Management" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Soft Skills
Team working agreement
From the lesson Working in Teams
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1List the people involved in a project you know.
2Write who is responsible for what.
3Create a working agreement for a team project.
Worked example to compare with: Joining a client's team mid-project
- Day one: ask for the style guide, project files and the name of the person who approves your work.
- Day two: share a rough draft early so the team can steer you.
- Ongoing: post updates where the team already communicates and use their file names and templates.
- Result to look for: fewer rounds of revision and an invitation to the next project.
- Check: ask the client what one thing would make working together easier.
Check yourself
- I can explain "Working in Teams" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Soft Skills
Presentation outline template
From the lesson Presenting Your Work
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Choose a piece of your work.
2Outline a five-slide presentation.
3Practice it aloud and ask for feedback.
Worked example to compare with: Presenting a logo in three slides
- Slide 1: the brief. "You asked for a logo that feels friendly and trustworthy to families."
- Slide 2: the design, on its own, large and uncluttered.
- Slide 3: the reasoning. "The rounded letters and warm blue feel approachable, and the simple mark works at small sizes."
- Close: "Which parts feel right? I can refine one element in the next round."
- Result to look for: a decision in one round because the reasoning was clear.
Check yourself
- I can explain "Presenting Your Work" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Client Management
Portfolio site page checklist
From the lesson Creating a Portfolio Site
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Choose your three best projects.
2Write a short description for each.
3Set up your pages using the website launch checklist.
Worked example to compare with: Writing a project story
- Goal: help a local bakery get more weekday orders.
- What I did: rewrote the product pages, set up a simple order form and posted three times a week.
- Result: orders from the website increased over two months.
- Add: a screenshot before and after, and one line from the client.
- Check: every project follows the same three parts: goal, actions, result.
Check yourself
- I can explain "Creating a Portfolio Site" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Client Management
Proposal template
From the lesson Writing a Marketing Proposal
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Pick a real or imagined client.
2Draft each proposal section in a sentence or two.
3Complete the proposal template.
Worked example to compare with: A one-page proposal outline
- Goal: help Green Thumb Landscaping book more spring jobs.
- Approach: refresh the homepage, write three service pages and set up an enquiry form.
- Deliverables and dates: homepage copy by 7 March, service pages by 14 March, form live by 17 March.
- Price: $1,200 fixed, half to start and half on delivery. Two rounds of revisions included.
- Close: "Reply to accept and I will send the invoice."
Check yourself
- I can explain "Writing a Marketing Proposal" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Client Management
Work environment checklist
From the lesson Optimizing Your Work Environment
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1List your biggest distractions.
2Change one thing about your space.
3Agree boundaries with the people around you.
Worked example to compare with: Agreeing boundaries at home
- Problem: a freelancer is interrupted several times a day.
- Agreement: a door sign means "on a call, please wait", and her working hours are shared with the household.
- Change: calls move to mornings, and deep work is blocked for the afternoon.
- Result to look for: longer unbroken focus and less stress.
- Check: review the agreement after two weeks and adjust.
Check yourself
- I can explain "Optimizing Your Work Environment" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Client Management
Rate calculator
From the lesson Managing Your Finances
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Estimate your monthly living costs and business costs.
2Calculate the hourly rate you need.
3Set up a simple income and expense tracker.
Worked example to compare with: Setting a rate for one project
- Monthly target: $4,000 income, $600 costs and $1,200 set aside for taxes, a total of $5,800.
- Billable hours: you work about 120 hours a month, but only 80 are billable.
- Math: $5,800 divided by 80 is $72.50 an hour.
- Project quote: 10 estimated hours plus a 50 percent buffer is 15 hours, so $1,087.50.
- Check: if clients say no, improve how you explain the value before you cut the rate.
Check yourself
- I can explain "Managing Your Finances" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Worksheet · Freelancing · Freelance Client Management
Freelance resume template
From the lesson Adding Freelance Experience to Your Resume
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Write three freelance results as resume lines.
2Add them to your resume.
3Link your portfolio.
Worked example to compare with: Grouping small projects
- Heading: Freelance Marketer, 2024 to present.
- Line 1: Wrote and scheduled social posts for four local businesses, three a week each.
- Line 2: Rewrote website copy for two service businesses, adding clear calls to action.
- Line 3: Built a content calendar and monthly report template used by all clients.
- Link: portfolio website with the three projects in full.
- Check: a reader should understand in ten seconds what you can do.
Check yourself
- I can explain "Adding Freelance Experience to Your Resume" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes