All courses Soft Skills

Working With a Mentor · Lesson 13 of 15

Relationship Building

The key to success in life and work is great relationships.

1 Learn the concept

The key to success in life and work is great relationships. With your mentor and their business, a strong relationship can last beyond the apprenticeship and lead to references, referrals and job offers. This lesson shows you how to build trust through reliability, curiosity and generosity.

Three columns for reliability, curiosity and generosityTHREE WAYS TO BUILD TRUSTReliabilityDo what you saidDeliver on timeTell them early ifsomething slipsCuriosityAsk about the businessLearn their customersAsk for feedbackGenerosityShare useful ideasGive creditOffer to help
Trust grows from small, consistent actions.

2 See it in action

  • Be reliable: do what you said you would, when you said you would.
  • Be curious: ask about the business, its customers and its goals.
  • Share progress and give credit to others.
  • Stay in touch: a short update after the apprenticeship keeps the relationship alive.

Worked example

Staying in touch after the apprenticeship

Month 1: a thank-you note naming something specific they taught you.

Month 3: a short update with one result you achieved using their advice.

Month 6: share an article you thought they would like.

Result to look for: when they hear about an opening, you are the first person they think of.

Check: put the three dates in your calendar before the apprenticeship ends.

3 Study an example

Example scenario

A former apprentice sends her mentor a short note every few months with a result she achieved and a thank-you. When the mentor hears of an opening at another company, she is the first person recommended.

4 Apply it and download

  1. Write three ways you will show reliability this month.
  2. Plan one question to ask your mentor about the business.
  3. Record your actions in the communication tracker.

Worksheet Personal communication trackerOpen, print or save as PDF

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