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Branding · Lesson 6 of 11

Defining Brand Equity

Brand equity is a popular way to describe the overall value of a brand beyond its products.

1 Learn the concept

Brand equity is a popular way to describe the overall value of a brand beyond its products. A brand with high equity can charge more, win trust faster and keep customers longer. This lesson explains what builds brand equity: awareness, perceived quality, associations and loyalty, and how to recognize companies with high equity.

Four columns for awareness, perceived quality, associations and loyaltyWHAT BUILDS BRAND EQUITYAwarenessPeople know thebrandThey canrecognize itquicklyPerceived qualityPeople believe itis goodThey expect it todeliverAssociationsWhat the brandmakes peoplethink ofFeelings andimages attachedto itLoyaltyCustomers returnThey recommend itto others
Brand equity grows from four sources. Strong brands invest in all of them.

2 See it in action

  • Awareness: how many people know the brand.
  • Perceived quality: what customers believe about it.
  • Associations: what the brand makes people think of.
  • Loyalty: whether customers return and recommend.

Worked example

Seeing equity as a price premium

Two bottled waters cost 30 cents each to produce and are chemically identical.

Brand A sells at $1.00. Brand B sells at $2.50.

Math: the $1.50 difference is a premium customers pay for reputation, trust and associations.

Test it: ask people to choose between the two with the labels hidden, then with labels visible. If the label changes the choice, that gap is equity.

Takeaway: brand equity is visible in what people will pay and how often they come back.

3 Study an example

Example scenario

Two bottled waters are almost identical, but one commands a higher price because customers associate it with quality and trust. That extra value is brand equity.

4 Apply it and download

  1. Choose a brand with strong equity.
  2. List what builds it.
  3. Assess a smaller brand with the equity checklist.

Worksheet Brand equity checklistOpen, print or save as PDF

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