All courses Social Media Marketing

X (formerly Twitter) · Lesson 12 of 43

ABC Posts

The ABC strategy helps you identify the best posts for your audience and engage with them.

1 Learn the concept

The ABC strategy helps you identify the best posts for your audience and engage with them. It is a simple way to balance your posting so that you provide value, build relationships and sometimes promote. This lesson explains how to select posts using the ABC approach and track what works.

A bar chart comparing replies to three kinds of posts over a monthREPLIES BY POST TYPE (EXAMPLE)A: helpful tips84 repliesB: behind the scenes46 repliesC: promotions21 replies
Label your posts, then count the response. In this example, helpful tips draw the most replies.

2 See it in action

  • Choose three kinds of posts and label them so you can balance them.
  • Make sure most posts help, inform or entertain.
  • Use promotional posts sparingly.
  • Review results to see which type your audience prefers.

Worked example

A month of labeled posts

Label every post as A, B or C before you publish.

Count replies after a month: A got 84, B got 46 and C got 21.

Decision: keep the balance but move one promotion post to a tip post each week.

Check: rerun the count the next month to see whether the change helped.

3 Study an example

Example scenario

A marketer labels a month of posts A, B and C, then checks which label got the most replies. She finds that helpful tips outperform promotions and shifts her plan.

4 Apply it and download

  1. Label your last ten posts.
  2. Count which type performed best.
  3. Plan next week's balance using the ABC worksheet.

Worksheet ABC post worksheetOpen, print or save as PDF

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