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Marketing Basics · Lesson 13 of 15

SMART Goals

SMART is a popular way to set goals that you can actually reach.

1 Learn the concept

SMART is a popular way to set goals that you can actually reach. The letters stand for specific, measurable, achievable, relevant and time-bound. Marketing goals without those qualities, such as "get more followers", are impossible to judge. SMART goals make progress visible and give a team something to work toward. In this lesson you learn what each letter means and how to rewrite vague goals.

Five steps: specific, measurable, achievable, relevant and time-bound, each with a questionWHAT SMART STANDS FOR1SpecificWhat exactlywill change?2MeasurableWhat numberwill show it?3AchievableCan we do itwith ourresources?4RelevantDoes it matterto thebusiness?5Time-boundBy when?
Ask the question under each letter and a vague goal becomes a plan.

2 See it in action

  • Specific: say exactly what will change.
  • Measurable: attach a number so you can tell if it worked.
  • Achievable and relevant: realistic for your resources and tied to the business.
  • Time-bound: set a deadline.

Worked example

Rewriting two vague goals

Vague: "Get more email subscribers."

SMART: "Add 200 new email subscribers from the website pop-up by June 30."

Vague: "Improve our social media."

SMART: "Raise Instagram engagement from 2% to 3% by the end of the quarter by posting three Reels a week."

Check: each SMART goal can be tracked, discussed and either met or missed.

3 Study an example

Example scenario

Vague: "Get more email subscribers." SMART: "Add 200 new email subscribers from the website pop-up by June 30." The second goal can be tracked, discussed and either met or missed.

4 Apply it and download

  1. Write three vague marketing goals.
  2. Rewrite each as a SMART goal.
  3. Save them in the SMART goal template.

Worksheet SMART goal templateOpen, print or save as PDF

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