Worksheet · Social Media Marketing · Google
Review policy checklist
From the lesson Reporting Users
Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.
1Read the current review policies.
2List three reasons a review may be reportable.
3Create a review policy checklist.
Worked example to compare with: Documenting before reporting
- Step 1: screenshot the review and note the date.
- Step 2: write which policy it breaks, such as "not a customer" or "abusive language".
- Step 3: submit the report and keep a record.
- Step 4: reply publicly in a calm way if it stays up.
- Takeaway: a negative review from a real customer is feedback, not a violation.
Check yourself
- I can explain "Reporting Users" in one sentence.
- I used a real business or project, not just an idea.
- I know what I will do next, and by when.
Notes
Free course worksheet · https://studentmarketers.com