Worksheet · Freelancing · Freelance Soft Skills

Problem-solving worksheet

From the lesson Problem Solving

NameDate

Work through each step on paper or on screen. Use a real business, a project of your own or a friend’s idea. Keep this page for your portfolio.

1Pick a problem a business faces and write it as a clear statement.

2List three possible causes and three possible solutions.

3Choose one and justify it with the worksheet.

Worked example to compare with: From a request to the real problem

  • Client request: "We need more Instagram followers."
  • Questions: why do you want them? What would more followers change? What happens when someone follows you today?
  • Finding: the real goal is more bookings, and most bookings come from the website.
  • Options: a follower campaign (slow, uncertain), a booking-focused campaign (direct), or a website fix (fast).
  • Recommendation: fix the booking path first, then run a small campaign to it. The client agrees because it addresses the real goal.

Check yourself

  • I can explain "Problem Solving" in one sentence.
  • I used a real business or project, not just an idea.
  • I know what I will do next, and by when.

Notes

Back to the lesson

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